Tenant FAQs

Homes are leased on a first-come, first-served basis with a completed application and all required fees. We recommend submitting your application promptly if you're interested in a property.

Typically, tenants pay the first month’s rent and a security deposit prior to move-in. Requirements may vary by property, and in some cases, last month’s rent may also be required.

All applicants must be at least 18 years old and legally able to enter into a lease agreement.

Yes. Security deposits are refundable, provided the terms of the lease are met and there’s no damage beyond normal wear and tear. Deductions may be made for cleaning, repairs, or unpaid rent if necessary.

If an applicant does not meet the income, credit, or rental history criteria, a qualified cosigner may be required. Cosigners must meet financial requirements and sign a separate guarantor agreement.

You can submit your application online or in person. We require a completed application, application fee, and supporting documents such as photo ID and proof of income.

Rent can be paid conveniently online through the tenant portal. Other options may include check, money order, or bank transfer, depending on the property’s policies.

Check your lease and contact our office before bringing a pet into the home. Some properties allow pets with additional deposits or monthly pet rent, while others may have restrictions.

All tenants on the lease are jointly responsible. If one roommate wishes to remain, they may need to requalify individually or with a new co-tenant, subject to management approval.

Review your lease agreement for the notice period and provide written notice by the required deadline. This helps ensure a smooth move-out process and proper handling of your security deposit.

Routine maintenance is handled by Gerson Realty & Management Company. Tenants are responsible for damages caused by misuse or neglect. All repair requests should be submitted through the maintenance portal as soon as possible.